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Privacy Policy

Costume Collection's Privacy Policy describes how we handle your personal information when using Costume Collection, costumecollection.com.au and its directly associated domains and sub-domains (collectively, 'Costume Collection' or 'Web site'). By using or accessing Costume Collection, you are accepting the practices described in this Privacy Policy.

1. Collection
1.1. When you use or access Costume Collection you provide us with personal information and Web site use information.
1.2. We may collect and store the following personal information:
  • email address, physical contact information;
  • transactional information based on your activities;
  • shipping, billing and other information you provide;
  • community discussions, chats, complaints, dispute resolution, correspondence through our Web sites, and correspondence sent to us;
  • additional information we ask you to submit to authenticate yourself;
  • information from other companies, such as demographic and navigation data; and
  • other supplemental information from third parties.
1.3. We may collect and store the following Web site use information:
  • information from your interaction with our Web sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Web sites, ad data, IP address and standard Web log information.
1.4. We may collect and store personal information and usage of Web site information not disclosed above.

2. Use
2.1. Our primary purpose in collecting personal information and Web site use information is to give us the ability to provide you with our products and services in a safe, smooth, efficient, and customised environment. You expressly consent that we may use your personal information and Web site use information to:
  • provide the products, services and customer support you request;
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent potentially prohibited or illegal activities, and enforce our User Agreement;
  • customise, measure and improve our products, services, content and advertising;
  • tell you about our products, services and those of our corporate family, targeted marketing, service updates, and promotional offers based on your communication preferences; and
  • compare information for accuracy, and verify it with third parties.

3. Third Parties
3.1. Costume Collection works with trusted Third Parties in order to offer you a better user experience.
3.2. We reserve the exclusive right to share and/or exchange non-identifiable personal information and Web site use information. We may share and/or exchange identifiable personal information and Web site use information under these circumstances:
  • when reasonably necessary to offer the service;
  • when legally required; or
  • when permitted by you. For example:
    • when you consent to making such information 'public';
    • when you consent to sharing and/or exchanging such information; or
    • when such information is in the ownership of the public domain.
3.3. We will make all reasonable attempts to seek your consent before sharing and/or exchanging identifiable personal information and Web site use information. In addition we will make all reasonable attempts to give you the ability to select which identifiable personal information and Web site use information we may share and/or exchange.
3.4. When you use or access Costume Collection you may be shown ads outside of Costume Collection.
3.5. Third-party vendors such as Google may show our ads outside of Costume Collection when you use or access Costume Collection.
3.6. Third-party vendors such as Google use cookies to serve ads based on your past visits to Costume Collection.
3.7. You can opt out of Google's use of cookies by visiting the Ads Preferences Manager. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.
3.8. Some ads use Teracent cookies. You can opt out of the Teracent cookie by visiting the Teracent opt-out page.
3.9. Some ads use DoubleClick's remarketing pixels. You can opt out of DoubleClick's use of cookies by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.

4. Accessing, Changing and Removing Your Information
4.1. You can access, change and remove your information on our Web sites. Upon your request, we will make all reasonable attempts to access, change and remove your information. We do retain information to comply with law, prevent fraud, collect any outstanding liens or fees, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and take other actions otherwise permitted by law. Once you make information public, you may not be able to change or remove it.

5. Security
5.1. Your information is stored (but not limited to) on our servers located in the United States and Australia. We protect your information with many tools (encryption, passwords, physical security, etc.). However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Web site. Therefore, the data that is collected, stored and transmitted is highly secure insofar as all reasonable security measures taken by us allows. Otherwise, you should not expect that your personal information or private communications will always remain private as aforementioned.

6. Safe Secure Online Payments
6.1. We process all of our online payments through NAB and PayPal. We do not transmit, process or store credit / debit card information. Instead NAB and PayPal handles all that stuff with their leading edge security technology to ensure that your credit / debit card and financial details are not compromised.

7. Costume Collection Is A Secure Site
7.1. Costume Collection is a secure site thanks to GoDaddy.com, a leading provider of security. This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. In non-geek speak, this means that information you send to us is encrypted, can only be received by us and no one can intercept your information.

8. Costume Collection Is A Trusted Site
8.1. Costume Collection is a trusted site according to GoDaddy.com, a leading provider of security. GoDaddy.com's Website Protection Site Scanner performs an automated daily vulnerability scan of this website to detect vulnerabilities and/or security threats. Each scan results in a scorecard based on the Common Vulnerability Scoring System ('CVSS'), the industry standard for measuring and assessing the severity of Common Vulnerabilities and Exposures ('CVE'). A current date associated with this certificate means that this website has passed the daily vulnerability scan and is free of critical vulnerabilities and/or security threats. In non-geek speak, this means that our site is free from viruses, spyware, trojans, malware and all those other nasty computer stuff.

9. Notices and Revisions
9.1. We reserve the right to amend our Privacy Policy at any time. Amendment, revisions and clarifications to this Privacy Policy will take effect immediately and we will make all reasonable attempts to notify you.

10. Contact Us
10.1. If you require more help contact us.